At Design Jewellers West Edmonton Mall, our custom jewellery is designed and crafted in-house with precision, care, and attention to detail. Because these pieces are made by our own goldsmiths and designers, we stand firmly behind their quality. To give you lasting peace of mind, every custom creation comes with one of the most comprehensive warranties in the industry, up to 10 years of coverage on workmanship.

What Our Guarantee Covers

When you purchase your jewellery from Design Jewellers, you are automatically protected by our promise:

• Free Ring Sizing (First Year):
  
  Enjoy one free ring sizing within the first 12 months of your purchase (up to 1 size up or down from the original size).
  
  Additional adjustments or rhodium plating may require a small fee.
  
  
• Free Inspections:
  
  Regular inspections help prevent small issues from becoming big problems. Bring your jewellery in at any time for a free professional inspection.
  
  
• Free Tightening of Stones:
  
  If your stones become loose, we will tighten them free of charge.
  
  
• Free Re-Tipping (First 18 Months):
  
  Receive one free re-tipping service of up to 4 claws within the first 18 months of your purchase.
  
  

Guarantee Terms & Conditions

• Valid for 10 years from the original date of purchase.
  
  
• Applies only to jewellery custom made by Design Jewellers.
  
  
• Items must be inspected at least once every 3–6 months to maintain coverage.
  
  
• All inspections, adjustments, and repairs must be performed by our in-house goldsmiths. Outside work voids this guarantee.
  
  
• We do not assume liability for lost stones, damage due to impact, or work carried out by other jewellers.
  
  
• Customers are encouraged to maintain independent jewellery insurance for full protection against theft, loss, or accidental damage.

Why Choose Design Jewellers WEM?

Design Jewellers WEM has been proudly serving Edmonton and all of Alberta for over 45 years, since 1980. Located in West Edmonton Mall, we are a trusted local jeweller known for combining the skill of our in-house goldsmiths with the creativity of our custom designers. With decades of expertise in fine jewellery, we are dedicated to craftsmanship you can rely on. Your jewellery is more than just a purchase – it is a lifetime investment, and with our 10-year workmanship guarantee, you can wear it with lasting confidence every day.