How long does a custom engagement ring take to make at Design Jewellers?

Most custom engagement rings are completed in 2-4 weeks, depending on complexity. Our entire process — from 3D CAD design and 3D printing to casting, stone setting, and polishing — is done in-house at our West Edmonton Mall location, so there's no waiting on third-party workshops.

Do you work with lab-grown diamonds?

Yes, we offer both natural and lab-grown diamonds with GIA and IGI certification. Our in-house GIA-certified gemologists can help you compare options and choose the right stone for your budget and preferences.

How much does ring resizing cost at Design Jewellers Edmonton?

Ring resizing starts at $65 for simple gold bands and varies based on metal type, ring design, and number of sizes needed. We can resize most rings up to 4 sizes up or down. Visit us at West Edmonton Mall for a free assessment.

Are your jewellery appraisals accepted by insurance companies in Canada?

Yes, our certified appraisals are accepted by all major Canadian insurance providers. Appraisals are completed in 1-3 business days by our in-house certified appraisers and include detailed descriptions, photographs, and replacement values.

What metals can you laser engrave at Design Jewellers?

Our laser engraving machine works on all metals including gold, silver, platinum, titanium, tungsten, and stainless steel. We can engrave any text, font, custom logos, fingerprints, handwriting, and even photographs onto rings, bracelets, pendants, watches, and lockets.

Do you buy gold or diamonds in Edmonton?

Yes, we purchase gold, platinum, silver, and diamonds. Our GIA-certified gemologists provide fair market valuations on the spot. Visit us at West Edmonton Mall for a free, no-obligation assessment.

Can you redesign or restore heirloom jewellery?

Absolutely. We specialize in transforming heirloom jewellery into modern designs while preserving sentimental value. Our master goldsmiths and CAD designers can repurpose stones and metals from existing pieces into completely new custom creations — all done in-house.

What are Design Jewellers' store hours at West Edmonton Mall?

We are open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. We are located at Unit #2870, West Edmonton Mall, Edmonton, Alberta.

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