In-House Repair Team and Full Production Line at Design Jewellers, West Edmonton Mall
A broken clasp. A loose diamond. A snapped chain. A ring that no longer fits. When your jewellery needs repair, you need it fixed fast, and you need it done right. At Design Jewellers in West Edmonton Mall, our in-house repair team and complete production line mean we can fix most jewellery the same day or next day, while other jewellers send your pieces away for weeks.
Since 1980, we've repaired tens of thousands of rings, necklaces, bracelets, earrings, and watches for Edmonton families. Our secret? We never outsource. Every repair happens right here, in our workshop, by our own goldsmiths and jewellery technicians. That's why we're the fastest jewellery repair service in Edmonton.
Why Design Jewellers Offers the Fastest Jewellery Repair in Edmonton
Most jewellery stores are retail showrooms. They take your broken piece, ship it to a repair facility somewhere else, wait for it to come back, and then call you. That process takes two to four weeks minimum. Sometimes longer.
Design Jewellers is different. We are the repair facility. Our workshop is right behind our showroom. When you hand us your jewellery, it goes directly to our bench, not into a shipping envelope.
In-house goldsmiths and bench jewellers. Our repair technicians work on-site every day. Simple repairs like ring sizing, clasp replacement, and chain soldering are often completed same day.
Complete production line. We have every tool needed for any repair: casting equipment, polishing stations, stone-setting benches, engraving machines, and ultrasonic cleaners. Nothing gets sent out.
Direct communication. You can speak directly with the person repairing your jewellery. Questions? Concerns? Special requests? No phone tag with distant workshops. Just a conversation with your goldsmith.
45 years of experience. We've seen every type of damage, every style of jewellery, every era of craftsmanship. Our experience means accurate quotes, efficient repairs, and no surprises.
Jewellery Repairs We Complete In-House
Our workshop handles every type of jewellery repair, from quick fixes to complex restorations:
Ring Repairs
Ring sizing (larger or smaller), prong retipping and replacement, stone tightening, shank replacement, rhodium plating for white gold, scratch and dent removal, ring reshaping after damage, and soldering broken bands. Most ring repairs are completed in one to two days.
Necklace and Chain Repairs
Chain soldering, clasp replacement, shortening or lengthening chains, restringing pearls and beads, pendant bail repair, and fixing kinked or tangled chains. Simple chain repairs are often same-day.
Bracelet Repairs
Link repair and replacement, clasp repair, bracelet sizing, tennis bracelet stone replacement, charm soldering, and hinge repair on bangles.
Earring Repairs
Post replacement, back replacement, hoop soldering, lever-back mechanism repair, stone replacement for lost gems, and converting clip-ons to pierced (or vice versa).
Stone Services
Stone replacement (we can source matching diamonds, sapphires, emeralds, rubies, and other gems), resetting loose stones, converting settings (bezel to prong, etc.), and securing inherited stones in new settings.
Restoration and Refinishing
Polishing and refinishing, replating gold and rhodium, antique jewellery restoration, engraving repair and re-engraving, and bringing heirloom pieces back to their original beauty.
Watch Repairs
Battery replacement, band sizing and replacement, crystal replacement, and case refinishing. For complex mechanical watch repairs, we work with certified watchmakers.
Our Repair Turnaround Times
Because everything is done in-house, we deliver repairs faster than any other jeweller in Edmonton:
Same-day service: Ring sizing (one size up or down), simple chain soldering, clasp replacement, watch battery replacement, basic cleaning and polishing.
Next-day service: Prong retipping, multiple ring sizings, rhodium plating, earring post replacement, pendant repairs, stone replacement (if stone is in stock), shank replacement, complex chain repairs, bracelet link replacement, engraving.
three to one week: Major restorations, antique repairs requiring custom parts, stone replacement requiring sourcing specific gems, full refinishing projects.
Rush service is available for urgent situations. Engagement tomorrow and the ring doesn't fit? We understand. Talk to us.
While-You-Wait Repairs
For quick repairs, you don't even need to leave the mall. Our while-you-wait services include watch battery replacement, simple ring sizing, basic chain soldering, and jewellery cleaning. Drop off your piece, browse West Edmonton Mall, and pick it up an hour later.
Free Repair Estimates
Not sure if your jewellery is worth repairing? Bring it in for a free estimate. Our goldsmiths will examine the piece, explain what needs to be done, and give you an honest assessment. Sometimes a simple repair can save a piece you thought was lost. Other times, we'll tell you if repair costs don't make sense and suggest alternatives like resetting stones into new jewellery.
Quality Guaranteed
Speed means nothing without quality. Every repair from Design Jewellers is backed by our workmanship guarantee. If a repair fails due to our work, we'll fix it at no charge. Our reputation since 1980 is built on doing things right the first time.
Why Sending Jewellery Away for Repair Is a Risk
When other jewellers ship your pieces to outside repair facilities, several problems can occur:
Your jewellery travels through multiple hands, increasing the risk of loss or damage during shipping.
Communication gets lost in translation between you, the store, and the repair facility.
You can't speak directly with the person doing the work.
Timelines stretch from days to weeks.
Quality control becomes the store's word against the repair facility's.
At Design Jewellers, your jewellery never leaves our building until it's back on your finger, around your neck, or in your hands.
Convenient West Edmonton Mall Location
Design Jewellers is located in West Edmonton Mall, easily accessible from anywhere in Edmonton, Sherwood Park, St. Albert, Spruce Grove, Leduc, and surrounding areas. Free parking. Flexible hours. And a repair team ready to help the moment you walk in.
Bring Your Jewellery In Today
Broken jewellery sitting in a drawer isn't doing anyone any good. Whether it's a family heirloom that needs restoration or a favourite ring that needs sizing, bring it to Edmonton's fastest jewellery repair team. No appointment needed for estimates. Walk in, show us what needs fixing, and let's get your jewellery back where it belongs.
Design Jewellers | West Edmonton Mall | Since 1980
In-House Jewellery Repair | Same-Day Service | Master Goldsmiths | Full Production Line
