Why Custom Jewellery Costs the Same as Showcase Pieces at Design Jewellers - DesignJewellers & Diamonds

Why Custom Jewellery Costs the Same as Showcase Pieces at Design Jewellers

At our West Edmonton Mall workshop, your dream piece doesn't come with a premium price tag.

There's a common misconception in the jewellery world that custom pieces automatically mean higher prices. Many shoppers assume that walking into a store, pointing at a ring in the showcase, and walking out is the "budget-friendly" option, while designing something unique must cost significantly more.

At Design Jewellers, we've spent over four decades proving this assumption wrong.

The Truth About Custom Jewellery Pricing

When you commission a custom piece from Design Jewellers, you're not paying extra for the privilege of personalization. Our custom engagement rings, wedding bands, and fine jewellery are priced comparably to our showcase collection. The reason is simple: we create everything ourselves.

Most jewellery retailers operate as middlemen. They purchase finished pieces from manufacturers, add their markup, and display them in their showcases. When a customer requests something custom, they outsource the work to external workshops, adding another layer of cost that inevitably lands on the customer's receipt.

We work differently.

Everything Happens In-House at West Edmonton Mall

Our workshop sits right behind our showroom at West Edmonton Mall, where we've been crafting jewellery for Edmonton families since 1980. When you design a custom piece with us, the same goldsmiths who would set a stone in a showcase ring are the ones bringing your vision to life.

There are no intermediaries. No outsourcing. No shipping your design overseas and hoping it comes back right. Your piece moves from concept to CAD design to finished jewellery within our four walls, handled by craftspeople who take personal pride in every detail.

This integrated approach means custom work doesn't carry the overhead that inflates prices elsewhere. The skilled hands, the quality materials, the careful attention: they're already here, whether we're creating from our designs or from yours.

What Our Complimentary Warranty Covers

Every piece that leaves Design Jewellers, custom or showcase, comes with our comprehensive warranty at no additional cost. For the first years of ownership, you're covered for:

Manufacturing Defect Repairs

On the rare occasion that a craftsmanship issue emerges, we address it promptly and completely. Our quality standards mean these situations are uncommon, but our commitment to standing behind our work is absolute.

Professional Cleaning

Fine jewellery deserves regular care. Bring your piece in whenever you'd like, we recommend visits every six months or so, and we'll restore its brilliance with professional cleaning at no charge.

Thorough Inspections

During each visit, our jewellers examine your piece carefully. We check prong integrity, stone security, and overall condition. This preventive approach helps catch potential issues before they become problems.

Why Edmonton Chooses Design Jewellers

Forty-four years in West Edmonton Mall has taught us something important: Edmonton residents value authenticity over flash. They want to know who made their jewellery, how it was made, and that they're getting genuine value rather than paying for a brand name or middleman markup.

When you work with Design Jewellers, you're working directly with the people who will create your piece. You can walk into our workshop, meet your goldsmith, and watch your jewellery take shape. That transparency extends to our pricing. What you pay reflects the actual materials and craftsmanship, not layers of markup from a supply chain you'll never see.

Start Your Custom Journey

Whether you have a detailed sketch or just the beginning of an idea, our design team is ready to help you create something meaningful. Book a consultation at our West Edmonton Mall location and discover how accessible custom jewellery can truly be.

Design Jewellers West Edmonton Mall, Edmonton, Alberta Crafting Edmonton's jewellery since 1980


Design your dream piece

As Edmonton's pioneer in custom jewellery since 1980, Design Jewellers will guide you through 8 quick steps to shape your vision and book your in-store consultation. Start by entering your details.

Please enter your first name
Please enter your last name
Please enter your phone number
Please enter a valid email address

Select a day

Choose a preferred date for your appointment

What is the occasion?

Select the reason for your bespoke piece

Engagement
Proposal ring
Wedding
Wedding bands
Anniversary
Milestone gift
Gift
For a loved one
Self Purchase
Treat yourself

Type of piece

What would you like us to create?

Ring
Necklace or Pendant
Bracelet
Earrings
Other

Ring style

Choose the design that speaks to you

Metal preference

Select your desired material

Yellow Gold
White Gold
Rose Gold
Platinum
Silver
Undecided
SELECT KARAT

Gemstone details

Select the primary stone

Estimated budget

Help us tailor the design to your expectations

$5,000
$500$30,000+

Your vision

Any specific details or reference images?

Upload Reference Photo
JPG, PNG or WEBP · Max 10MB
Preview

Request Received

Thank you for reaching out.
Our design team will review your request and contact you shortly to discuss your bespoke creation.